Source: http://news.feedzilla.com/en_us/stories/politics/top-stories/268327747?client_source=feed&format=rss
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Wednesday, December 5, 2012
Tuesday, December 4, 2012
AIRTEL, MTN Under Microscope Over Outsourcing Policy - Nigeria ...
The concept of outsourcing, according to ?its proponent Jack Welch, the great former CEO of General Electric in the United States, is?designed?to bring effectiveness to a particular core of Industry. This may have been bastardized by two of the leading Telecommunications companies in Nigeria, Airtel and MTN.
Airtel which is an Indian Company based in New Delhi has put itself under watch following the recent activities of disengaging the Nigerian contractors that manage their call centre agents??to two of their fellow??Indian companies that are involved in managing the call centre which is Tech Mahindra and Spanco.
Tech Mahindra manages the Lagos call centre, and??Spanco the Abuja call centre respectively. The reason for the deal was to reduce cost, meaning the call centre agents are earning lesser than before under these two firms.
Both firms, a source hinted, are planning to move their operation from Lagos and Abuja to Abeokuta and Ibadan thereby confirming the cheap services they desire to utilize in the new dispensation which is drawing the attention of the Nigerian Labour Congress .
It will be recalled that last year the Lagos and Abuja call centres were shut down for some months because of the Industrial action carried out by the Airtel call centre agents over the unfavourable conditions and treatment meted to them by the two Indian firms which took the intervention of the Labour Minister Chief Emeka Wogu and the Nigerian Labour Congress President Comrade Abdulwaheed Omar to resolve amicably.
Speaking on the trend of outsourcing in the Industry the President of Association of Licensed Telecommunications Operations in Nigeria (ALTON) Engr Gbenga??Adebayo said ?It is a worrisome development?because we need to protect local skills and develop our manpower so that they can provide support for global firms in Nigeria.
?Nigeria has good knowledge base and Nigerians have what it takes to do the job.?
Airtel?s activities may??have also influenced MTN to engage in new outsourcing processes and in the last quarter of last year it had a clash with the Nigerian Labour Congress that led to the closure of Call centre in Jos, because of the meagre pay package of 30,000.00 agents were receiving per month.
Labour also hinted that MTN was planning to??engage the services of Chinese firms which means likely job cuts for Nigerians in the Company.
But speaking??on the issue Mr Tony Ojobo the Public Affairs Manager for the Nigerian Communications Commission (NCC)???stressed that it was not part of its jurisdiction or sphere to dictate to telecoms operators how to recruit its staff.
?In separate statements on the issue, the General Manager, Corporate Affairs MTN Mrs Funmilayo Omogbenigun, said her company was committed to outsourcing best?practices?in the globe, while Mr Emeka Opara Head Corporate Affairs for Airtel was surprised at how this development has become a topic of discussion when Airtel has achieved remarkable feats in the Industry.
Labour Minister Chief Emeka Wogu in a recent interview on the issue said ?There was a time Airtel had challenges with the labour union and we went into the matter. Based on the issues presented, the issues were resolved with the support of the NLC.??.
He further stated that a Ministerial committee on the issue of Local Content and Skills development had been set up?with him and his Interior ministry??counterpart??as members, saddled with the task of??Identifying??and proffering?solutions on the issue.
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Travel Channel Host Andrew Zimmern Destroys ... - Business Insider
He annihilated the review site in an epic rant.?Zimmern disagrees with the very premise of Yelp: regular people spewing their opinions about restaurants and other services.
He thinks that it should be left to the experts.
Here's what he had to say (helpfully transcribed by the folks at Eater):
"Here's something that really pisses me off: Yelp. I was against Yelp for a long time. I don't like the idea of Yelp.?The problem for me is that crowd sourcing is very beneficial except when it comes to things like restaurant criticism and restaurant reviews and restaurant recommenders.?Just the same way I don't ask my five year old to tell me whether or not I should go see the movie?This Is Forty?or?Sessions?or?The French Lieutenant's Woman, I don't ask my son which John Updike book is his favorite ? because he'll just point at any old random one.?
And while he might get lucky, and certainly most John Updike books are really good,Yelp essentially gives a tremendous forum for a bunch of uninformed morons to take down restaurants.?That's a lot different than Pete Wells taking down Guy Fieri's restaurant."
Is that it? Nope. Tell us how you really feel, Andrew:
"Now, while some people may see that as being a fairly mild thing to talk about, some people may think there's Zimmern, another tempest in a teapot. No. What this is, is it's just further proof that after I softened my position on Yelp a year ago in an editorial in Minneapolis St Paul Magazine where I said look, some of that stuff seems to be fairly well managed.
I have now decided after another six eight months have gone by that the number of stories that I hear like this from people who I trust, who I know aren't BSing me (and Doug and Bryan are friends of mine) that Yelp has become dangerously unstable. Because clearly they have people abusing the system, who are using the Yelp name to go out and graymail and blackmail restaurants. Yelp to me is something that just doesn't work.
It's official now: Yelp is on my **** list."
Well, Yelp is quite a polarizing website. Some users won't even patronize a place without checking the site first, while those like Zimmern avoid it like the plague.
Yelp hasn't said anything about Zimmern's rant yet, but we'd love to hear what they have to say.
Source: http://www.businessinsider.com/andrew-zimmern-yelp-2012-12
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Many businesses are generally operating on a global scale. This means that when you have shut your doors for the day, your website is working for you. Think of how many times you go home and study the Web in the evening. You might be looking for a holiday deal, investigating new gizmos for your favorite hobby, or shopping online with regard to books, videos or gifts. Any of these businesses featuring the products that you?re looking for will need to be installed and operating if they are to be picked up on the search engines. The same relates to your business website. You can?t afford downtime as it may cost you valuable company. Customers Have a Wide Range associated with preference
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Monday, December 3, 2012
Fears Rise Among Free Net Advocates as UN Meeting Kicks Off
The UN-sponsored World Conference on International Telecommunications, which will feature government regulators from 193 countries, opened Monday, prompting fears that the meeting could ultimately damage Internet freedom. The UN's International Telecommunications Union reportedly is trying to allay concerns that the conference will result in restrictions to free speech and the flow of information.
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Heio!
So I just signed in here! And so far I understand nothing, but I figured that to introduce me would be a good idea. My name is Nathalie, I'm 17 years old, and I LOVE roleplaying!! I'm most into fantasy, sci-fi, anime and old fahioned rpg's, but I do basicly anything when I'm bored. ENglish is not my first language, so plase don't mind my grammar and spelling, I'm working on that. Well, I suck at this introduction thing, but please send me a message... or whatever you do on this page? :D
Source: http://feedproxy.google.com/~r/RolePlayGateway/~3/KFRFLUGxiRQ/viewtopic.php
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